Privacy Policy

Starmed Billing Solutions LLC (“we”, “us”, or “our”) respects your privacy and takes reasonable steps to protect the information you provide through our website, starmedbillingsolutions.com.

This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your information.

1. Information We Collect

We collect information that you choose to provide when you contact us through our website. Our contact form asks for:

  • Name
  • Phone number
  • Email address
  • Service of interest
  • Message

We may also collect limited technical information automatically when you visit our website. This depends on the website technologies and third-party services in use.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiry or request.
  • Contact you about the services you asked about.
  • Understand your practice’s billing requirements.
  • Discuss our services and provide requested information.
  • Arrange a consultation, quote, or follow-up.
  • Improve our website and services.
  • Maintain website security.
  • Communicate with you about our business relationship when appropriate.

We do not use information submitted through a general inquiry form for purposes unrelated to your request, unless permitted or required by applicable law.

3. Healthcare and Patient Information

Starmed Billing Solutions LLC works with healthcare practices and may handle sensitive information while providing contracted services. The contact form on this website is for general inquiries and service discussions only.

  • Do not submit patient information or Protected Health Information (PHI) through the website contact form.
  • If you need to discuss patient-specific information, use the secure communication method we provide to you.

4. Sharing of Information

We do not sell personal information submitted through our website. We may share information with service providers or other parties only when reasonably necessary to:

  • Operate the website.
  • Respond to inquiries.
  • Provide requested services.
  • Maintain security.
  • Comply with legal obligations.

We may also disclose information when required by law, regulation, legal process, or a valid governmental request.

5. Third-Party Service Providers

Our website may use third-party providers for services such as:

  • Website hosting
  • Website security
  • Form processing
  • Analytics
  • Email communication
  • Website performance
  • Other technical services

These providers may process certain information on our behalf.

6. Cookies

The website may use cookies and similar technologies to improve:

  • Website functionality
  • Security
  • Performance
  • User experience

Third-party services integrated into the website may also use cookies. The cookies in use can change as the website changes. If we add analytics, advertising pixels, marketing technologies, or other tracking tools, we will update this Privacy Policy.

7. Data Security

Starmed Billing Solutions LLC takes reasonable measures to protect information submitted through the website. However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

For this reason, please avoid submitting sensitive information through the general contact form unless we request it through an appropriate secure process.

8. Data Retention

We may retain information for as long as reasonably necessary to:

  • Respond to inquiries.
  • Maintain business records.
  • Provide requested services.
  • Meet legal and regulatory obligations.
  • Resolve disputes.
  • Protect our business and legal interests.

The retention period may vary depending on the type and purpose of the information.

9. Your Privacy Choices

Depending on applicable law, you may have rights concerning the personal information held by Starmed Billing Solutions LLC.

  • Contact us if you have questions about information you submitted through our website, or want to understand how it is handled.
  • We may need to verify your identity before responding to certain requests.

10. Email and Phone Communications

If you provide your email address or phone number through our website, we may use it to:

  • Respond to your inquiry.
  • Review your practice’s requirements and get in touch with you.

Where applicable, you may ask us to stop sending non-essential communications.

11. Children’s Privacy

This website is intended for healthcare professionals, medical practices, and businesses seeking medical billing and revenue cycle services. We do not knowingly collect personal information from children through the website.

If you believe a child has submitted personal information through our website, please contact us.

Our website may contain links to third-party websites or external resources. Starmed Billing Solutions LLC is not responsible for the privacy practices or content of those websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technology, or privacy practices change.

  • The updated policy will be published on this page.
  • The “Last Updated” date at the top of this page will be revised.

We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Starmed Billing Solutions LLC

  • Address: 330 S Second Ave Suite 200 1288, Minneapolis, MN 55401
  • Phone: +1-651-502-1969
  • Email: business@starmedbillingsolutions.com

15. Your Acceptance

By using the Starmed Billing Solutions LLC website, you acknowledge that you have read and understood this Privacy Policy.